Verified identities: know who's messaging you
Anyone can reach you with no account and a nickname, and that stays the default. This feature is for the people who want to show up as themselves.
Get your linkToday
hey, we spoke last week?
...or was that someone else
With verified
following up on Tuesday's call
first time writing, no account
Why it's built
No-name by default is right. Total no-name forever is a tax.
"No account needed" is bespoke's best promise, and it belongs to the person clicking the link. Nothing on this page changes it.
But on your side of the glass, a stream of nicknames has a cost. When you run client work, a community, or a support queue on chat, "is this the person from Tuesday?" is a real question you pay for with attention, every single time. Recognizing a regular shouldn't require memory games.
The fix can't be "everyone makes an account", because that taxes the many for the needs of the few. So verification runs the other way: people who already have a bespoke account can prove who they are to you, on your links, with one setting on your part and no effort on theirs. Nicknames stay first-class. Proof is optional, and opt-in by the person sending.
What it solves
Four doubts a nickname can't answer.
How it works
One secret, zero friction, no exposure.
Set your identity secret on the settings page
Generate it once. Rotate it whenever you like; the old secret stays valid for a 24-hour grace window so nothing breaks mid-conversation.
People with a bespoke account verify automatically
When someone who has an account opens your link, their side proves their identity against your secret. Their verified name arrives with the message. Nothing to type, nothing to configure on their end.
Everyone else stays exactly as welcome
No account, no verification, no change: they pick a nickname and start talking, same as always. The default experience is untouched.
The fine print
- scope
- Verified names appear only to you, on your links
- visibility
- Never shown to other people messaging you; rooms stay isolated
- rotation
- Your secret, rotated anytime, with a 24-hour grace window
- forgery
- Not typeable: names are signed against the account behind them
- the default
- No account, no verification, no change for anyone else
Where it shines
Whenever the same people come back.
▫Client work
Your clients are known quantities, not nicknames. Answer like it.
◊Communities
Regulars become recognizable, and recognition is what keeps them regular.
◆Support queues
Known customers jump the line. Strangers get the same warm default as ever.
⌘Shared inboxes
Verification carries over to teammates, so coverage never starts blind.
Availability
Nicknames for everyone. Names for the people who want them.
Free
Nicknames, chosen per conversation
The default experience: no account needed, no names required, nothing changes for anyone clicking your links.
Pro · $12/month
Verified identities via your identity secret
Automatic for people with a bespoke account, invisible to everyone else. Ships with every other Pro feature.
Questions
Things people ask.
Does this break "no account needed"?+
Can someone fake a verified name?+
Do other people chatting with me see verified names?+
What happens when I rotate my secret?+
More Pro features